Delete Your FlowShift Account

Applies to FlowShift Manager and FlowShift Staff (Shifts & Pay), operated by Pymesoft LLC.

Option 1: Delete your account in the app

The fastest way to delete your account is directly in the app. Deletion takes effect immediately and is permanent.

FlowShift Manager

Open the app and go to Settings, then scroll down and tap Delete Account. Confirm the deletion when prompted.

FlowShift Staff

Open the app and go to your Profile, then scroll down and tap Delete Account. Confirm the deletion when prompted.

Option 2: Request deletion by email

If you no longer have the app installed or cannot sign in, you can request account deletion by emailing [email protected] with the subject "Account deletion request."

Please include the email address or phone number you used to sign in so we can locate your account. We may contact you to verify your identity before deleting the account. Requests are processed within 30 days.

What is deleted

  • Your profile (name, email, phone number, profile photos)
  • Your event, shift, and team associations
  • Your chat messages and AI assistant conversation history
  • Your notification tokens and sign-in credentials

Deleting your account does not cancel an active App Store or Google Play subscription — manage subscriptions in your Apple ID or Google Play account settings.

What may be retained

We may retain limited records where required by law, such as billing and tax records, and information needed to resolve disputes or enforce our agreements. Residual copies in encrypted backups are purged on a rolling basis within 30 days. Retained records are no longer associated with an active account.

You can also request deletion of specific data without closing your account by writing to [email protected]. For details on how we handle your data, see our Privacy Policy.